// HOW WE WORK

Discover. Build.
Ship. Run.

Four phases. Two-week sprints. Weekly demos. Fortnightly releases. Here's how a brief becomes a production system, and what you'll see from us at each step.

/ 01 — DISCOVER

Discover

Two weeks of real conversation. We sit with your team, map the operational reality, and lock in what success looks like. We leave with a shared understanding and a scoped proposal — not a deck.

  • Kick-off workshopweek 1
  • Stakeholder interviewsweek 1
  • Technical scope docweek 2
  • Fixed-price proposalend of week 2
/ 02 — BUILD

Build

Two-week sprints. Weekly demos. You see the product working by the end of week two, not the end of month six. Architecture decisions are documented as they're made, not retrofitted after launch.

  • Sprint 0 — architecture1 wk
  • Production sprints2 wks each
  • Weekly demo to stakeholdersevery Friday
  • Pandora's Box client portalalways on
/ 03 — SHIP

Ship

User acceptance testing with your team. Pilot rollout to one site or one user cohort. Phased launch with a cutover plan. Nothing goes to everyone on day one unless that's genuinely the right call.

  • UAT with your team2 wks
  • Pilot deployment1–2 sites
  • Phased rollout plandefined
  • Launch-day ops playbookdelivered
/ 04 — RUN

Run

Optional, and most clients want it. We host it, deploy it, monitor it, and handle incidents. Jarvis on OverWatch — our AI ops co-pilot — watches every deployment and surfaces signal before users see it.

  • Production hostingXneelo / AWS
  • CI/CD + releasesautomated
  • Jarvis AI monitoring24/7
  • Monthly executive briefingdelivered
// WHAT WE DON'T DO

And the things we decline.

Being selective is why we can deliver on the things we take on. A few honest filters:

Design-only

We're engineers first. For pure brand and website design, we'll introduce you to OnPointDesign.

Staff augmentation

We deliver outcomes, not headcount. If you need developers to join an existing team, that's a different model.

Racing to the bottom

We're not the cheapest. We're also not the most expensive. We charge what the work genuinely costs and we stand behind it.

Think it's a fit?
Let's talk.

Discovery slots open inside two business days. Tell us what you're building.

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